About Us:

IMSM (International Management Systems Marketing) is a global leader in ISO consultancy, offering high-quality ISO standards and services to organisations of all sizes, across all sectors. Whether large or small, we empower businesses worldwide to unlock their potential through tailored, effective ISO certification services. Our mission is to help companies achieve internationally recognised standards, enhancing their operational efficiency and market competitiveness.

In 2024, IMSM was acquired by Inflexion, becoming part of the Axiom GRC division, which expands our capabilities in the areas of Governance, Risk, and Compliance (GRC). With a presence in North America, Canada, APAC, Europe, and Africa, IMSM operates on a global scale, bringing expertise and innovation to businesses everywhere. Our headquarters is in Malmesbury, UK, and our team consists of approximately 75 employees alongside 352 skilled contractors and sales consultants, all working together to deliver outstanding results for our clients.

Join our team as a German Speaking Appointment Setter!

As an Appointment Setter, you will play a vital role in our sales process by reaching out to prospective clients and securing high-quality appointments for our Business Managers. Your work will directly contribute to the success of our team and clients.

Role and Responsibilities:

• Proactively contact prospective clients by phone, using inbound lead data and other sources provided
• Secure quality appointments for IMSM Business Managers, following outlined KPIs and incentive schemes
• Organise and manage lead data efficiently to optimise outreach efforts
• Schedule and confirm meetings ensuring all relevant information is accurately recorded and shared with supervisors
• Maintain up-to-date calendars and appointment logs for Business Managers
• Provide administrative support related to appointment setting and diary management

Qualifications & Experience:

Essential:

• Native level of German
• A proactive and enthusiastic attitude with a strong desire to learn and succeed in sales
• Excellent communication skills particularly over the phone
• Ability to manage and prioritise multiple tasks in a fast-paced environment
• Self-motivated with a results driven mindset

Desirable:

• Previous experience in a call center, telesales or similar phone-based role

What We Offer in Return:

• Flexible Work Arrangements - Enjoy the freedom of fully remote or hybrid work options, giving you the flexibility to balance work and life your way
• 25 Days Annual Holiday (Increasing with Service) - Start with generous holiday time, and watch it grow as you build your career with us
• Birthday Day Off - Celebrate your special day with a day off, because we believe in making your birthday memorable!
• Charity Day Off - A paid day off to give back to your community by volunteering at a local charity
• Up to £15 per Month Fitness Subsidy - Stay healthy and motivated with a monthly fitness allowance to support your well-being
• Life Assurance - Enjoy peace of mind knowing you and your loved ones are covered
• Auto-Enrolment Pension Contributions - Secure your future with our pension plan, starting after just three months of service
• Learning and Development Opportunities - Take your career to the next level with access to training workshops, courses, and continuous professional development
• Opportunities for Professional Growth - We are committed to your career progression and will support you with opportunities to advance within the company

At IMSM, we believe in creating a workplace that’s built on collaboration, inclusivity, and continuous growth. We are committed to fostering a culture where Diversity, Equity, and Inclusion (DEI) are fundamental values, and where every team member feels respected, valued and empowered to succeed. We provide opportunities for professional development to help our colleagues’ reach their full potential and we strive to create an environment where everyone’s voice is heard.

We are proud of our culture, which fosters both innovation and learning, and we are dedicated to building a space where all our team members can thrive and contribute to our collective success.

Are you ready to join us and be part of a dynamic, inclusive team that is shaping the future of ISO consultancy?